Servicios Realizados
Implement a solid authentication system that allows you to optimize the biometric data validation process.
Detect the app's points of opportunity and the user's needs.
Redesign the app in order to make the registration and enrollment process more friendly and accessible for users.
Comply with all applicable laws and regulations, to ensure high financial security data protection.
Ensure that the interface design complies with government measures for personal data management and allows easy adaptation to constant regulatory changes.
Define a robust architecture, capable of supporting the technological requirements of the volume of data handled by Process.
Offer necessary educational tools and resources to help users correctly manage the application.
Execution of feasibility analysis in order to understand the processes, scale to business areas.
A social listening process was carried out with user interviews in order to find out the areas of improvement for the app.
Development and design of User Archetypes, to create a user experience map based on usability analysis.
Redesigned screen flows and UI style guide to generate an intuitive experience.
App proposal design with special attention to usage expectations adapted to the needs of the business model.
Presentation of editable prototypes of the redesign of the app for testing.
Execution of prototype validation processes with users in order to rectify the improvement proposal.
